Deflect 40-70% of your support tickets.
An AI support agent trained on your help center. Answers 24/7 in your brand voice, hands off to humans when it isn't sure, and shows you exactly what content is missing.
Built for support teams
When confidence is low, the bot escalates to Zendesk, Intercom, or email with full transcript.
Weekly digest of questions the bot couldn't answer - turn them into new help articles.
One English help center answers customers in 50+ languages.
Flag frustrated conversations for a supervisor to review.
Track deflected conversations and estimated hours saved.
The bot won't invent policies. If it isn't in your docs, it says so.
"chaat.ai handles the 'where is my order' questions overnight so my team wakes up to a clean inbox."
- Support Lead, Ecommerce Brand
Customer support chatbot - FAQ
Can an AI chatbot replace customer support?+
AI chatbots don't replace great human support. They handle the repetitive, well-documented questions (40-70% of tickets in most teams) so your humans can focus on complex or emotional issues.
How does chaat.ai reduce support tickets?+
The bot answers questions 24/7 from your help center content, deflecting tickets before they reach your inbox. Every conversation is logged, and unanswered questions surface as content gaps to fill.
Does it integrate with Zendesk or Intercom?+
Yes. chaat.ai can ingest your Zendesk or Intercom help center, and when the bot can't answer confidently it hands the conversation off to a human agent in your existing tool.
How is this different from a rule-based chatbot?+
Old chatbots follow rigid decision trees you have to build by hand. chaat.ai reads your content and answers freely in natural language - no flow-charts to maintain.
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