Everything people ask before signing up.
Straight answers about pricing, setup, accuracy, integrations, and how chaat.ai stacks up against the alternatives.
General questions
What is chaat.ai?+
chaat.ai is a no-code platform that turns your website content, documentation, and PDFs into a 24/7 AI chatbot. The bot answers visitor questions instantly using only your content, so it never invents facts about your business.
How long does it take to build a chatbot with chaat.ai?+
About 60 seconds. You paste your website URL, we crawl and index the content, then you copy a script tag onto your site. That's the whole install.
Do I need to know how to code?+
No. chaat.ai is fully no-code. If you can paste a script tag into your website builder (Webflow, WordPress, Shopify, Framer, Squarespace, or custom HTML), you can install chaat.ai.
Is chaat.ai free?+
Yes, there is a free plan with 100 messages per month, one chatbot, and the standard website widget. Paid plans start at $29/month for higher usage and premium features.
Will the chatbot hallucinate?+
No. chaat.ai uses retrieval-augmented generation, which restricts the AI to answering only from the content you've indexed. If the answer isn't in your content, the bot says so and can escalate to a human.
What content can chaat.ai learn from?+
Any public URL, sitemaps, PDFs, DOCX and Markdown files, plus direct integrations with Zendesk, Intercom, Notion, Confluence, Google Docs, GitBook, Mintlify, and ReadMe.
Product & customization
Which languages does chaat.ai support?+
The bot understands and replies in 50+ languages, including English, Spanish, French, German, Portuguese, Italian, Dutch, Arabic, Chinese, Japanese, and Hindi. You can ingest content in one language and answer in another.
Can I customize the chatbot's appearance?+
Yes. Customize colors, fonts, the bot's name and avatar, the welcome message, the position of the widget, and the tone of voice. Paid plans can remove chaat.ai branding entirely.
Does chaat.ai capture leads?+
Yes. The bot can collect email addresses during a conversation and push new leads to your CRM, Slack, or a webhook of your choice.
Can chaat.ai hand off to a human?+
Yes. When the bot isn't confident, or when a user explicitly asks, chaat.ai can escalate to Intercom, Zendesk, Help Scout, Slack, or an email address with the full transcript attached.
Security & billing
Is chaat.ai secure?+
chaat.ai runs on SOC 2 Type II infrastructure with encryption in transit and at rest. Enterprise plans include EU hosting, DPAs, SAML SSO, and SCIM provisioning.
Can I cancel anytime?+
Yes. All plans are month-to-month with no long-term contracts. Cancel from the dashboard in one click.
Comparisons
How is chaat.ai different from ChatGPT?+
ChatGPT answers from general internet training data and will invent facts about your business. chaat.ai answers only from content you've indexed, and cites the source page for each response.
How is chaat.ai different from Intercom Fin?+
Similar AI quality, but chaat.ai has flat monthly pricing instead of per-resolution fees, works on any website (not just Intercom customers), and lets you keep your existing support inbox.
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