Legal

Privacy Policy

This Privacy Policy explains how chaat.ai handles personal data when you visit our website or use our AI chatbot services.

About this policy

This page is maintained by chaat.ai to answer common privacy questions about our service. It describes our current practices and may be updated as our service or legal obligations change.

By using chaat.ai, you agree to the collection and use of information in line with this policy.

Information we collect

We collect information you provide directly, such as:

  • Account details like your name and email address.
  • Content you upload to train your chatbot, such as help articles, documents, or website pages.
  • Messages and feedback submitted through our support channels.

We also collect technical information automatically, including:

  • Device and browser type, IP address, and approximate location.
  • Usage data like pages visited, features used, and error logs.
  • Cookies and similar technologies as described below.

How we use your information

We use the data we collect to:

  • Provide, operate, and improve the chaat.ai service.
  • Train and tune chatbot responses based on the content you provide.
  • Communicate with you about your account, updates, and support requests.
  • Maintain security and prevent abuse.
  • Analyze usage trends to guide product development.

How we share information

We do not sell your personal data. We share information only with trusted service providers who help us host, analyze, and secure the platform, and only under confidentiality and security obligations.

We may also disclose information if required by law, to protect our rights, or to respond to a valid legal request.

Data retention and security

We keep your personal data for as long as your account is active or as needed to provide the service. Uploaded training content is retained until you delete it or close your account.

We use industry-standard security measures to protect your data. No online service can guarantee absolute security, so we encourage you to use strong passwords and report any suspected breach.

Cookies and analytics

chaat.ai uses cookies and similar technologies to remember your preferences, understand how visitors use the site, and support marketing and analytics.

You can manage cookies through your browser settings. Some features may not work correctly if you disable certain cookies.

Your choices and rights

Depending on where you live, you may have rights to access, correct, delete, or restrict the use of your personal data. You can update most account information from your settings or contact us for assistance.

We will respond to reasonable requests in line with applicable law.

Children's privacy

chaat.ai is not directed at children under 13, and we do not knowingly collect personal data from children. If you believe we have collected data from a child, please contact us so we can delete it.

Changes and contact

We may update this Privacy Policy as our practices evolve. The latest version will always be posted here with an updated effective date.

For privacy-related questions or data requests, please reach out through our Contact page.

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