Your knowledge base, now conversational.
Stop making customers hunt through 200 help articles. chaat.ai reads your knowledge base and answers questions directly - with sources cited.
Ingest from anywhere
Native sync with your existing help center.
Connect private team wikis with secure OAuth.
Point at a folder - every doc becomes searchable.
Perfect for developer docs and API references.
Bulk upload legacy documents in one drag-and-drop.
Any URL, any CMS - if it has a sitemap, we can index it.
Knowledge base chatbot - FAQ
What is a knowledge base chatbot?+
A knowledge base chatbot is an AI assistant trained on your existing help center, documentation, and internal wikis. Users ask questions in natural language and the bot returns answers drawn from that knowledge, with citations back to the source articles.
Which knowledge bases does chaat.ai connect to?+
chaat.ai ingests Zendesk, Intercom, Help Scout, Notion, Confluence, GitBook, Mintlify, ReadMe, Google Docs, Sharepoint, plus raw PDFs, Markdown, and any public URL.
How often is the content re-indexed?+
By default we re-crawl connected sources every 24 hours. Business plans can trigger real-time re-indexing via webhook when a doc changes.
Can the bot answer from private documents?+
Yes. Uploaded PDFs and connected private sources (Notion, Confluence, etc.) are indexed to a private vector store scoped to your workspace and never used to train shared models.
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