Features

Every feature you need to ship your AI bot.

chaat.ai gives you a production-grade AI chatbot with source-grounded answers, deep branding, analytics, and integrations - with zero engineering.

Core AI features

Built on retrieval-augmented generation (RAG) so answers stay grounded in your content.

Zero hallucinations

Answers come exclusively from your ingested sources. No guessing, no made-up facts.

Multi-turn memory

The bot remembers context across a conversation so follow-up questions just work.

Cited sources

Every answer links back to the source document, so users can dig deeper and trust the response.

Multilingual

Ingest content in one language, answer in 50+. Perfect for global support teams.

Smart escalation

When the bot isn't confident, it collects the question and hands off to your team.

Custom instructions

Set tone, persona, and guardrails so the bot sounds exactly like your brand.

Content ingestion

Feed the bot from wherever your knowledge already lives.

Website crawl

Point at a URL and we'll crawl and index the whole site automatically.

PDFs & documents

Upload PDFs, DOCX, Markdown, and plain text files in bulk.

Help center sync

Connect Zendesk, Intercom, Notion, Confluence, or Google Docs.

Sitemap import

Give us a sitemap.xml and we'll ingest every page in one click.

Auto re-index

We re-crawl on a schedule so the bot always reflects your latest content.

API upload

Push content programmatically via our REST API for custom pipelines.

Branding & embedding

Custom colors & logo

Match your brand exactly. Font, colors, avatar, and welcome message.

Website widget

Drop a single script tag and the chat bubble appears on every page.

Full-page embed

Host the bot on a dedicated page like /ask for high-intent visitors.

Slack & WhatsApp

Deploy the same bot to your team's Slack workspace or a WhatsApp Business number.

iframe & API

Use our web components or call the REST API from any product surface.

White-label ready

Remove chaat.ai branding on paid plans.

Analytics & operations

Conversation log

Every chat is logged so you can review, tag, and learn from real user questions.

Unanswered questions

See exactly what content is missing and add it in one click.

Lead capture

Collect email and route hot leads to your CRM or Slack.

Human handoff

Escalate to a live agent in Intercom, Zendesk, or via email.

Team roles

Invite teammates with viewer, editor, or admin access.

Enterprise security

SOC 2, GDPR-friendly hosting, and encryption in transit and at rest.

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