🌿 Health & supplements
Consistent, compliance-safe answers at any hour.
Supplement shoppers ask questions your team cannot answer freely. A bot grounded in approved content answers safely and consistently, every time.
Questions your shoppers ask every day
01"How many capsules a day?"
02"Can I take this with medication?"
03"Is it vegan and third-party tested?"
04"How do I pause my subscription?"
05"Where are ingredients sourced?"
Case study
Rootwell Nutrition (illustrative)
Subscription supplement brand, 22 SKUs, 40k active subscribers.
The challenge
Subscription admin questions swamped the inbox, while regulated claims meant agents needed constant script checks.
What they built
- 1.Uploaded the approved FAQ, certificates of analysis, sourcing statements and subscription help centre.
- 2.Instructed the bot to refuse medical advice and always suggest speaking to a clinician.
- 3.Deployed on the help centre, account page and checkout.
The results
-58%
subscription admin tickets
-29%
first-month churn enquiries
22
SKUs documented in one bot
1 day
to go live
"It never freestyles a health claim, which is exactly why we trust it on the site."
Case studies are illustrative composites based on typical results for this category.
Health & supplements FAQs
Is it safe for a regulated category?+
The bot answers from your documents and follows your instructions, so it can be limited to approved language and told to escalate anything sensitive.
Can it handle subscription questions?+
Yes for policy and how-to questions. Account-specific actions are handed to your team with the context captured.